We employ factory trained Mercedes Benz technicians that are experts at diagnosing faults and problems in these complex modern vehicles, using the factory diagnostic equipment.
Mercedes Benz run one of the most complex electronic onboard systems that require upgrades and programming to rectify problems and allow component replacement. Here at Euroserve we have been able to carry out factory level software coding and programming since 2006. Without this facility many new components will not operate on the vehicle after installation. Manufacturers are going down this path to try and stop second hand components being used and forcing repairers to only buy and install new and very expensive parts. Very few independent workshops have this equipment due to its high initial cost of purchase and continual annual running costs for software and updates, from the European factory.
Here at Euroserve we carry a large comprehensive range of genuine and OE (original equipment) parts, we also import directly from Europe and the USA. This enables us to pass the savings on original equipment parts to you, the customer.
In the last few years the automotive industry has been flooded with cheap inferior and counterfeit parts from China and other Asian countries. These components are fraught with danger and many catastrophic failures have occurred. At Euroserve, we do not use these parts. Our aim is to give, you the customer, genuine savings on quality service and repairs compared to the Mercedes Benz dealers, we use only genuine or OE (original equipment) quality parts. Obviously we will never be able to compete on price with workshops using cheap parts and inferior components, but if you are looking for a true Mercedes Benz dealer alternative, that operates to factory level standards, then why not give us a call and experience great service
Most European manufacturers now have extended service intervals and as such require specific oils. These are expensive but are designed to last longer. Euroserve only uses the correct oils. Valvoline and Castrol are our major suppliers. Castrol is the factory supplier to companies such as VW, Audi, BMW and Volvo, and Valvoline have factory accreditation for their lubricants.
By only using approved products, servicing your vehicle with Euroserve does not affect your manufacturers and statutory warranties, in fact, the opposite can be the case. By Euroserve servicing your vehicle during the warranty period we will inform you of any warranty problems. The dealers may put these repairs off until after the expiration of the warranty, at which time they can carry out the repairs at full retail rates to you. We have seen this many times when doing "End of Warranty" checks, in fact we have saved customers hundreds of thousands of dollars over the years, from carrying out servicing and warranty checks.
Modern European vehicles now require the use of specialist equipment to reset service indicators. Mercedes Benz vehicles require this specialist equipment to know the level of servicing required, as well as inputting data such as oil grade used. Modern Benz’s do not have oil level dipsticks, and as such require specialized equipment to set the oil levels, as well as reset oil and DPF (diesel particulate filter) counters.
Euroserve is one of those specialists and we have invested hundreds of thousands of dollars in diagnostic equipment, so we can offer you a true "independent" Mercedes Benz dealer alternative.
Euroserve carries out all Mercedes Benz repairs in-house, and unlike dealers, we can re-manufacture some vehicle assemblies in-house. One of the few assemblies we do not always re-manufacture is automatic transmissions which are subcontracted out to a European factory approved repair facility.
Customers are often surprised to find out that we are also auto electricians, but compared to modern electronics, the electrical side of a vehicle is very simple, and most systems on Benz’s have moved to electronic CAN Bus, where all the electrical systems are controlled by computers, known as SAM’s (Signal Acquisition Modules) allowing the customer the ability to personalise many features of the vehicle electrical system.
we have a dedicated Mercedes Benz technician to diagnose all those strange warning lights and messages that can be illuminated on the drivers information display, such as SRS, DSTC, ABS, DPF emissions and Catalysts.
We at Euroserve are Mercedes Benz specialists and are able to diagnose most problems very quickly, saving you money, as we have almost certainly seen the problem before and in many cases can offer an economical alternative repair.
Through the use of factory diagnostic equipment and Autologic UK we are able to download the latest software and coding to your vehicle. We are also able to transfer data to many second hand electronic components giving us the ability to use recycled parts and giving you, the customer, significant savings. In some cases we can create software patches for tricky faults that bypass the need for expensive replacement of components.